Our Commitment

Responsible Gaming
at g188 — Play Smart

g188 believes that online gaming should always be a fun, controlled, and safe activity. Our responsible gaming framework gives every Pakistani player the tools, information, and support they need to stay in control — every single session.

21+ Only
Self-Exclusion Available
Deposit Limits
24/7 Support
21 + Age Limit
Safe Play
Fair & Certified
SSL Secured
Why It Matters

Gaming Should Be Entertainment,
Not a Problem

At g188, Pakistan's leading online casino and sports betting platform, we take responsible gaming seriously — not just because it is the right thing to do, but because we genuinely care about every player on our platform, whether they are betting on PSL matches from Karachi, spinning slots from Lahore, or playing Teen Patti late at night in Islamabad.

For the vast majority of our players, g188 is a source of entertainment and excitement. Cricket betting during a live Test match, a quick Jackpot Fishing session, or a few rounds of live casino — these are enjoyable recreational activities. But g188 also recognises that for a small number of players, gaming can become problematic if left unchecked. That is why responsible gaming tools are built directly into every g188 account, available at any time, with no friction.

This page explains all the tools and policies g188 has in place to support safer play. We strongly encourage every player to read through it, set personal limits proactively, and reach out to our 24/7 support team if gaming ever stops feeling like fun.

21+ Minimum age — strictly enforced via CNIC verification
24/7 Live support team available for all responsible gaming queries
48h Maximum processing time for self-exclusion activation requests
0 PKR Cost to activate any responsible gaming tool on your account
Built-In Tools

g188 Responsible Gaming Tools

All six tools below are available free of charge inside your g188 account settings. You do not need to call anyone or submit a form — activate them instantly, any time.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in PKR on your g188 account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing one requires a 7-day cooling period to prevent impulsive decisions.

Self-Exclusion

If you feel you need a complete break, g188's self-exclusion tool lets you block access to your account for a period of your choice — 1 month, 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked and no deposits are possible. This is g188's most powerful responsible gaming tool.

Cooling-Off Period

Need a short break without committing to a full self-exclusion? A cooling-off period temporarily suspends your account for 24 hours, 48 hours, or up to 30 days. It is a lighter tool designed for players who want to pause and reassess without closing their account entirely.

Session Time Reminders

Set a session time limit — for example, 60 or 90 minutes — and g188 will display a clear on-screen reminder when your session reaches that duration. You remain in control of whether to continue, but the reminder keeps you aware of how long you have been playing.

Loss Limits

Define the maximum amount in PKR you are willing to lose within a set timeframe. When your net losses reach this threshold, g188 will prevent further betting until the limit period resets. Like deposit limits, reducing a loss limit is instant while increasing one requires a 7-day waiting period.

Reality Checks

Enable periodic on-screen pop-ups that show your net win/loss position and session duration at intervals you choose. Reality checks are a powerful awareness tool that bring objective facts into your gaming session, making it easier to make informed decisions about whether to continue playing.

How to access these tools: Log in to your g188 account, go to Account Settings → Responsible Gaming, and activate any of the tools above. All tools are free, immediate, and do not require contacting support. For self-exclusion requests, you may also contact our 24/7 Live Chat team who will activate the exclusion on your behalf within a maximum of 48 hours.

Age Policy

Strictly 21+ Only
No Exceptions

g188 operates a strict minimum age policy. No player under the age of 21 is permitted to register, deposit, or participate in any game or betting activity on the g188 platform. This policy is non-negotiable and is enforced through mandatory CNIC-based identity verification applied to every account.

During the registration process, every user must provide a valid Pakistani CNIC number and date of birth. g188's verification system confirms that the account holder is 21 years of age or older before the account is activated. Accounts that cannot be verified as belonging to an adult aged 21 or above will be permanently rejected.

If at any point g188 identifies — through a compliance review, a third-party alert, or a report from a parent or guardian — that an account holder may be under 21, the account is immediately suspended. Any open bets are voided, the balance is frozen pending investigation, and if underage access is confirmed, all associated data is deleted in accordance with applicable law.

Parents & Guardians: If you believe a minor in your household has accessed g188, contact our support team immediately via Live Chat. g188 will take immediate action. We also recommend parental control and internet filtering software to prevent underage access to all online gaming platforms.

STEP 01
CNIC Verification at Registration

Every new g188 account requires a valid Pakistani CNIC number. The system cross-references your date of birth from the CNIC to confirm you meet the 21+ requirement before your account is activated.

STEP 02
Document Upload for Full KYC

Before processing your first withdrawal, g188 requires a full KYC check — including a scanned copy of your CNIC and a selfie. This ensures the account belongs to an adult Pakistani national and that funds are paid to the correct verified person.

STEP 03
Ongoing Account Monitoring

g188's compliance team conducts ongoing account reviews. Accounts showing patterns inconsistent with verified identity, or flagged through third-party watchlists, are subject to immediate review and may be suspended pending re-verification.

Know the Signs

Signs That Gaming May Be
Becoming a Problem

Most g188 players enjoy gaming as a casual pastime. But it is important to be honest with yourself. Review the checklist below — if several of these apply to you regularly, please reach out to our support team or use g188's self-exclusion tool.

You spend more money on gaming than you originally planned, or more than you can comfortably afford to lose.

You find yourself chasing losses — increasing your bets or deposits in an attempt to win back money you have already lost.

Gaming is taking priority over work, family, studies, or social commitments — for example, missing important events or neglecting responsibilities.

You feel anxious, irritable, or restless when you are not able to access g188 or when you try to reduce your gaming activity.

You are borrowing money, taking out loans, or using bill money to fund your gaming — from family members, friends, or financial institutions.

You are hiding your gaming activity or the amount of money you spend on gaming from people close to you.

You use gaming as a way to escape stress, depression, financial pressure, or other personal difficulties rather than for entertainment.

You have tried to cut back on gaming before but found it difficult or impossible to stick to any limits you set for yourself.

If several of these apply to you: Please do not wait. Use g188's self-exclusion tool now from your account settings, or contact our 24/7 Live Chat support team. There is no shame in asking for help — responsible gaming starts with an honest conversation with yourself.

Self-Exclusion

How to Activate Self-Exclusion
on g188

Self-exclusion is the strongest responsible gaming tool g188 offers. Here is exactly how to activate it — it takes less than two minutes from inside your account settings.

01
Log In to g188

Visit g188.im and log in to your registered account using your username and password. If you cannot access your account, contact Live Chat support immediately and they will assist you.

02
Go to Account Settings

Click on your account icon in the top-right corner of the platform. From the dropdown, select Account Settings, then navigate to the Responsible Gaming tab.

03
Choose Your Period

Select Self-Exclusion from the list of tools. Choose your exclusion period: 1 month, 3 months, 6 months, 1 year, or permanent. Permanent exclusion cannot be reversed — choose carefully.

04
Confirm & Done

Confirm your selection. Your account will be locked immediately. You will receive a confirmation email. No deposits or bets will be possible for the duration of your chosen exclusion period. Requests via Live Chat are processed within 48 hours.

Common Questions

Responsible Gaming FAQ

Quick answers to the most frequently asked questions about g188's responsible gaming tools and policies.

No. Every responsible gaming tool on g188 — deposit limits, loss limits, session reminders, cooling-off periods, reality checks, and self-exclusion — is completely free to activate and use. There is no charge, and activating these tools does not affect your existing account balance, pending withdrawals, or bonus eligibility in any negative way.

For time-limited self-exclusions (1 month, 3 months, 6 months, 1 year), g188 will not reactivate your account until the full exclusion period has elapsed. This is intentional — the purpose of self-exclusion is to remove the temptation to return during a period when you have identified that gaming is causing problems. Permanent self-exclusion cannot be reversed under any circumstances. This policy is in place to protect you.

Your account balance is safely held by g188 for the duration of your self-exclusion period. You may request a withdrawal of your remaining balance at any time during self-exclusion — contact our 24/7 Live Chat team or email [email protected] with your withdrawal request. g188 will process the withdrawal to your verified JazzCash, EasyPaisa, or bank account as normal. Your funds are never at risk during a self-exclusion period.

Deposit limits apply to all payment methods on g188 — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT. When your chosen daily, weekly, or monthly deposit cap is reached, the system will block further deposits regardless of which payment method you attempt to use. The limit is account-level, not payment-method-level, so it provides comprehensive protection across all your deposit options.

Each g188 account is individual and protected by its own login credentials. Only the verified account holder can manage their own responsible gaming settings. However, if you are concerned about a family member's gaming behaviour, we encourage you to reach out to our support team at [email protected]. Our team can provide guidance on available options, including how to report a concern about a player's welfare. If you believe a minor is involved, please flag this urgently through Live Chat.

No. When you activate self-exclusion, g188 immediately suppresses all marketing communications to your registered email and mobile number. You will not receive bonus offers, game promotions, or PSL betting notifications during your exclusion period. Only essential transactional communications — such as withdrawal confirmations — will be sent. If you receive any marketing from g188 during a confirmed self-exclusion period, contact support immediately as this would indicate a system error that g188 needs to investigate urgently.
Safer Play Tips

g188's Tips for Responsible Gaming

Whether you are a new player or a long-time g188 member, these simple habits will help keep your gaming experience enjoyable and within healthy boundaries.

Set a Budget Before You Play

Decide how much money you are comfortable losing before you open g188. Treat this amount like an entertainment expense — a cinema ticket or a dinner out. Once it is gone, the session ends. Never play with rent money, savings, or borrowed funds.

Set a Time Limit Per Session

Use g188's session timer tool or simply set an alarm on your phone. Long uninterrupted sessions are where most responsible gaming problems begin. A 60 to 90 minute maximum per session is a sensible guideline for most recreational players.

Never Chase Losses

Chasing losses is the single most common path to problem gambling. If you have hit your loss limit for the session, close the app and walk away. The next PSL match or slot session will always be there tomorrow — your budget may not be if you keep going.

Play for Fun, Not Profit

g188 is an entertainment platform. The house edge exists on all casino games, and sports outcomes are unpredictable — no strategy guarantees consistent profit. Players who approach g188 as pure entertainment, not an income source, consistently report more positive experiences.

Take Regular Breaks

Step away from the screen regularly. Go for a walk in Gulshan, meet friends in Lahore's old city, grab chai — anything that grounds you in the physical world. Gaming should never be your only leisure activity. Keeping a balanced lifestyle is the best protection against problem gambling.

Talk to Someone You Trust

If gaming is causing stress in your life, talking to a family member, a close friend, or a trusted community figure can make a significant difference. You do not have to face it alone. g188's support team is also available 24/7 and will listen without judgement.

Play Responsibly

Ready to Play? Set Your Limits First.

Log in to your g188 account and activate deposit limits, session reminders, or any other responsible gaming tool before your next cricket betting or casino session. It takes two minutes and makes all the difference.

21+ Only
Self-Exclusion Available
24/7 Support